Opal

Expected delivery time:

Nationwide delivery time is 5-7 working days.

For International: 10-15 Days working days

Delivery charges:

We offer free delivery for all orders

Order confirmation process:

An Email is sent on to your provided contact details. You can respond back to us if there's any change required in the order or once the order is placed it will be considered as confirmed.

How to inquire about my order?

Email: puriofficial82@gmail.com

Contact number: +92 310 8137090

Refund and Exchange Policy:

• Puri Official does not offer refunds but permits exchanges under specific circumstances. Items purchased from our online store can be exchanged if they remain unused with the original label and tag intact. Exchanges are only applicable for local orders.
• For international orders, exchanges are only allowed if the wrong item is delivered or if the product is faulty.
• Sale items are eligible for exchange only if an incorrect order is delivered.
• Exchange requests must be made within 14 days of receiving the goods.

Refund and Exchange Procedure:

• Puri Official does not provide refunds or exchanges once an order is processed. However, you can request an exchange if you receive the wrong item or if the product is damaged or faulty. Contact our customer services department via email at puriofficial82@gmail.com or call us at (+923108137090), providing your order number. Our customer care representative will assist you in scheduling the exchange.